Is your mum becoming more forgetful? Is your dad struggling to climb the stairs?

There are times when your mum, dad or someone close to you might need extra support to do everyday things. Whether that’s due to age, being frail, a health condition, disability or a change in home circumstances, there is huge choice of care and support available to help them.

Many organisations in Surrey, including voluntary, community and faith organisations can work with you to help you get the support that might be needed to help the person you love stay well and independent for longer.


Support for people concerned about memory loss

If you are worried that you or a loved one may have dementia, you should talk to your doctor. They may be able to diagnose it, or make a referral to a specialist.

If you have Alzheimer's disease, or any other type of dementia, there is local support available to help you live independently. The Alzheimer's Society in Surrey offers a range of support for people living with dementia and their carers.

Alzheimer's Society

Tel: 01932 855582




Practical Help

Local councils can help with meals at home, equipment to help you stay safe and mobile and technology to help at home.

Meals on wheels

Meals on wheels are run by your local council for those who are unable to cook for themselves because of age or disability. Click on your local council to learn more about getting food delivered to a resident’s home.

· Elmbridge - Tel: 01372 474552

· Epsom and Ewell - Tel: 01372 732421

· Guildford - Tel: 01483 503010

· Runnymede - Tel: 01932 425010

· Spelthorne - Tel: 01784 444265

· Surrey Heath - Tel: 01276 707660

· Tandridge - Tel: 01883 347230

· Waverley - Tel: 01252 727280

· Woking - Tel: 01483 770777

Surrey Telecare

Telecare is the name given to the range of sensors which link with the traditional community or lifeline alarm and alert people that you need help.

Community Transport

A number of organisations offer specialist door-to-door transport, catering for people who are unable to take advantage of traditional buses.


Other Support

Age UK Surrey

Provide information, advice and services such as:

  • Help at home - home helps provide a variety of domestic support, such as, cleaning the house, laundry, shopping, bed-changing, walking the dog and cooking light meals.
  • Footcare
  • Shopmobility


Surrey Libraries

If a resident has difficulty getting to the library owing to ill-health, disability, mobility problems or caring responsibilities but still want to enjoy books and audio books they may be eligible to register for the Library Direct service.

Support for people with sensory impairments

Sensory Services by Sight for Surrey is the largest charitable organisation in Surrey working with people who are visually impaired, Deaf, Hard of Hearing or who have combined sight and hearing loss, Deaf and Hard of Hearing.

Social Care Support

Care and support services in England are not free like healthcare. Most people have to pay something towards their care and some people will have to pay for all of their care costs. To find out more, contact the Adult Social Care information and advice line on 0300 200 1005 or text 07527 182861 (for the deaf or hard of hearing)


Other websites that can help

Age UK

Healthy Surrey

Action for Carers

NHS Choices



Care and Support for adults in Surrey

Paying for care leaflet