Is your mum becoming more forgetful? Is your dad struggling to climb the stairs?

Does your mum or dad seem to be struggling at home? It could be time to find out if they can get the extra help they need. Or perhaps you’re looking after someone full-time and it’s beginning to have a major impact on all areas of your life – health, relationships or work? Visit the Surrey County Council website to see if you are eligible for extra support.

It’s quick and easy to find support online

There are two online checklists - one to assess the needs of an adult who is struggling, and a carer’s checklist if you are looking after an adult. These will take only ten minutes to complete. They can be completed for yourself or on behalf of someone else.

There is also an online financial assessment to check if there is likely to be a charge for social care support. This takes twenty minutes to complete and you’ll need a recent bank statement to hand. You’ll have the option of either keeping the details and results to yourself for information only – or registering fully and sharing with Surrey County Council Adult Social Care.

So visit today to check whether you could get some extra help.


Support for people concerned about memory loss

If you are worried that you or a loved one may have dementia, you should talk to your doctor. They may be able to diagnose it, or make a referral to a specialist.

If you have Alzheimer's disease, or any other type of dementia, there is local support available to help you live independently. The Alzheimer's Society in Surrey offers a range of support for people living with dementia and their carers.

Alzheimer's Society

Tel: 01932 855582




Practical Help

Local councils can help with meals at home, equipment to help you stay safe and mobile and technology to help at home.

Meals on wheels

Meals on wheels are run by your local council for those who are unable to cook for themselves because of age or disability. Click on your local council to learn more about getting food delivered to a resident’s home.

· Elmbridge - Tel: 01372 474552

· Epsom and Ewell - Tel: 01372 732421

· Guildford - Tel: 01483 503010

· Runnymede - Tel: 01932 425010

· Spelthorne - Tel: 01784 444265

· Surrey Heath - Tel: 01276 707660

· Tandridge - Tel: 01883 347230

· Waverley - Tel: 01252 727280

· Woking - Tel: 01483 770777

Surrey Telecare

Telecare is the name given to the range of sensors which link with the traditional community or lifeline alarm and alert people that you need help.

Community Transport

A number of organisations offer specialist door-to-door transport, catering for people who are unable to take advantage of traditional buses.


Other Support

Age UK Surrey

Provide information, advice and services such as:

  • Help at home - home helps provide a variety of domestic support, such as, cleaning the house, laundry, shopping, bed-changing, walking the dog and cooking light meals.
  • Footcare
  • Shopmobility


Surrey Libraries

If a resident has difficulty getting to the library owing to ill-health, disability, mobility problems or caring responsibilities but still want to enjoy books and audio books they may be eligible to register for the Library Direct service.

Support for people with sensory impairments

Sensory Services by Sight for Surrey is the largest charitable organisation in Surrey working with people who are visually impaired, Deaf, Hard of Hearing or who have combined sight and hearing loss, Deaf and Hard of Hearing.

Social Care Support

Care and support services in England are not free like healthcare. Most people have to pay something towards their care and some people will have to pay for all of their care costs. To find out more, contact the Adult Social Care information and advice line on 0300 200 1005 or text 07527 182861 (for the deaf or hard of hearing)


Other websites that can help

Age UK

Healthy Surrey

Action for Carers

NHS Choices



Care and Support for adults in Surrey

Paying for care leaflet